How do we enter a new segment? What is most relevant for premium grill users? We have plenty of ideas in the pipeline – but are we...

Dear Customer Insight! I finally want to thank you. We have been knowing each other for more than 35 years. Today, everybody is...

To grow in a market, a company needs products that offer either greater value or a lower price. From a financial perspective, the former...

Applying a job-based approach to customer insight discovery in product innovation in the implantable hearing solutions market ABSTRACT...

What BMW understood is that the customers don’t care about a list of technical features. What the customer convinces is a whole story...

Innovation leads to growth, but innovations fail often. The article shows why this is the case and how in three systematic steps organic...

Killing product ideas is tough. Very often companies lack criteria to pick the bad apples from the good. It would be ideal to be able to...

At TEDGlobal 2010, author Matt Ridley shows how, throughout history, the engine of human progress has been the meeting and mating of...

When you choose a Christmas gift, you first think carefully about your loved ones. You want to give them something new, something...

Next time you meet with product development, try to take the iPhone perspective! One key question is: What features should a new product...