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Mar 11, 20211 minOvercoming practical challenges of a JTBD projectDirk and his team were tasked to explore digital services for their audiology customers in the US. Focusing on the unmet needs first,...
Mar 10, 20216 minNavigate innovation with more certainty – An approach to understand what customers wantTaking the right decisions in innovation In challenging times, taking the right innovation decisions matter even more. While stopping all...
Mar 5, 20215 minTaking the guesswork out of digital healthcare innovationIn digital, guessing is the standard A key success factor in digital innovation, invented by big players like Google and Facebook, is to...